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The purpose of this viewpoint article is to demonstrate that firms can utilize intraorganizational resources to aid in helping older workers become technologically competent. Through the use of these intraorganizational resources, firms can benefit from the transfer of technological knowledge between younger and older workers. A further benefit is cost savings associated with utilization of internal as opposed to external resources.

This paper is a viewpoint article which demonstrates and raises awareness of some elementary internal resources which can aid in the development of older workers’ technological competence.

There exists a marked difference between younger and older workers and the associated technological competence of each. Implementing a mentoring process which matches recent college graduates or younger workers, digital natives, with older workers, digital immigrants, who are either returning to the workforce or transitioning to jobs which require technological skills, can aid in knowledge transfer of proprietary and public software programs and has the potential to lead to improved employee relationships.

This paper addresses the development and utilization of internal as opposed to external resources in aiding older workers gaining technological competence. These workers may be returning to the workforce or transitioning to jobs which require more technological knowledge, and, by providing a system to support this transition, both, firms and employees can benefit.

This study aims to empirically investigate agency and stewardship theories in the US lodging market by examining the influence of fiscal and non-fiscal leadership structures on the debt financing decisions of lodging firms.

Secondary financial data have been collected for USA-based lodging firms. Subsequently, bivariate correlation, pooled ordinary least square) and endogeneity analyses have been performed on the data.

The findings support the significant influence of some corporate governance attributes on the capital structure of US lodging firms and show the limited applicability of agency and stewardship theories.

Theoretical and managerial implications are suggested in terms of balancing leadership structure attributes from the agency and stewardship theories, the capital structure of lodging firms and the future research.

Despite its importance considering the intensive capital and relatively high liabilities needed for success in the lodging industry, the influence of leadership structure on capital structure has not been examined either empirically or theoretically. Leadership structure attributes, both fiscal and non-fiscal, are included in the study to gain a richer understanding of their influence. The outcomes of the analysis suggest managerial implications for leadership structure as well as theoretical generalizability for agency and stewardship theories within the lodging industry.

The purpose of this paper is to examine the extent and variation in the estimates to which crime can be prevented using patterns of repeats and near repeats, and whether hotspot analysis complements these patterns.

Crime data for four study areas in New Zealand are used to examine differences in the extent of burglary repeat and near repeat victimisation. Hotspots of burglary are also created to determine the extent to which burglary repeats and near repeats spatially intersect hotspots.

The extent of repeats and near repeats varies, meaning there is variation in the estimated prevention benefits that repeat and near repeat patterns offer. In addition, at least half of the burglaries repeats and near repeats were not located within hotspots.

The use of other techniques for examining crime concentration could be used to improve the research observations.

By showing that levels of repeats and near repeats vary, the extent to which these observations coincide in hotspots offers practitioners a better means of determining whether repeat and near repeat patterns are reliable for informing crime prediction and crime prevention activities.

The paper is the first known research study that explicitly measures the variation in the extent of repeats and near repeats and the spatial intersection of these patterns within crime hotspots. The results suggest that rather than considering the use of repeat and near repeat patterns as a superior method for predicting and preventing crime, value remains in using hotspot analysis for determining where crime is likely to occur, particularly when hotspot analysis emphasises other locations for resource targeting.

Reducing Level of Alcohol in Inks ‐ A medium‐sized US ink manufacturer recently needed to reduce the level of alcohol in its bases for water‐based inks. Ciba Geigy Pigments Division's Inks Technical Centre developed an improved formulation, containing half the alcohol of the previous one and 40 per cent more pigment to allow the ink producer to meet VOC limits and increase production efficiency, at no additional cost.

A new and relatively revolutionary approach to logistics has allowed some companies to realise a ‘breakthrough’ change providing them with a competitive advantage. The catalysts in this revolution are the contract distribution firms. Robert L Evans looks into the background of this new idea and its implications.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

This paper seeks to illustrate and explore strategic issues from the perspective of the research team in designing, delivering and monitoring an education programme for new technology based firms (NTBFs) which has been run successfully for the last two years by the Robert Gordon University. Findings from recent research, involving innovative NTBFs, have shown that these organisations may be struggling in a number of areas such as maintaining communication with their main customers and staff recruitment which relates to serious skill shortages. The model proposed in this paper of an effective management skills programme for NTBFs is one way forward in assisting owner/managers in developing and utilising their scarce resources effectively.

In this article I do not propose to ‘describe and discuss’ the catalogue of desirable qualities that teachers at all levels should ideally possess but to concentrate on what seem to me some of the attributes needed especially by those entering the higher education sector and in particular the polytechnics. These attributes are, I am sure, different not so much in kind but only in degree from those of all teachers. I make no claim to objectivity. The observations made are based on some years' experience in both a college of further education and a technical college and during the last three years at the Polytechnic, Wolverhampton, on organizing the induction course for new staff and running a modest in‐service course for new staff without training for teaching or previous teaching experience.